HCL will conduct walk-in interview at Chennai for undergraduate freshers, which is held onTuesday, June 25, 2013 from 09.30 am to 12.00 pm.
Experience Required: Freshers
Educational Qualification:
- Any B.Tech in CS/IT/EEE/ECE/E&I, BCA/B.Sc in CS/IT/Mathematics/Statistics fresher’s are eligible to apply.
- Candidates from 2013 pass outs are preffered.
Job Location: Chennai
Walk-In Location: Chennai
Job Description:
- Candidates must provide hardware/software/network problem diagnosis resolution via email/chat/telephone/web, monitoring & management of various IT Infrastructure components for customer’s end users.
- Candidates must Identify, evaluate and prioritize customer problems and escalations.
- Candidates must respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions.
- Candidates must responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software &basic network connectivity problems within SLA (If any)
- Candidates must use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's.
Walk-in Venue:
Prist University
No.8 West Cott Road
Royapettah, Chennai-600 014
Landmark: Opposite to Express Avenue Mall or next to Woodlands theatre
Please check here for official website.
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