HCL Technologies Limited will conduct walk-in interview at Dehradun for BCA/B.Tech/B.Sc fresher’s for the post of Trainee, which is held on Friday, March 15, 2013 from 10.00 am to 04.00 pm.
Experience Required: Freshers
Educational Qualification:
- Any BCA, B.Tech in ECE/CS/IT/E&I/EEE and B.Sc in CS/IT/Mathematics/Statistics fresher’s are eligible to apply.
- Candidates must not have any standing arrears.
Job Location: Nodia
Walk-In Location: Dehradun
Job Description:
- Candidates must have understanding of the infrastructure service business (knowledge of basic networking and other technologies).
- Candidates must manage customer escalations and providing technical resolutions.
- Candidates must independently troubleshoot within SLA
- Candidates must adherence to standard operating procedures/work instructions
- Candidates must ensure quality of ticket closure and queue assignment
- Candidates must maintain track specific records and vendor management.
- Candidates must identify avenue for value adds and present value ass summary
- Candidates must update the knowledge base-technically upgrades across versions of environment when required.
Walk-in Venue:
Dehradun Institute of Technology (DIT)
Mussourie-Diversion Road, Makkawala
Dehradun, Uttarakhand-248009.
Please check here for official website.
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